This qualification is designed to reflect the job role of entry level employees working across the entire financial services industry who perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

Unit Name and National Code


Financial Services III Module 1


BSBWOR204 Use business technology

BSBWOR301 Organise personal work priorities and development

BSBWOR203  Work effectively with others

BSBWHS201 Contribute to health and safety of self and others

Financial Services III Module 2


BSBCUS301  Deliver and monitor a service to customers

FNSINC301  Work effectively in the financial services industry

FNSFLT301  Be moneysmart

Financial Services III Module 3


FNSASIC305 Provide Tier 2 general advice in general insurance

FNSIAD301 Provide general advice on financial products and services

BSBITU304 Produce spreadsheets

Financial Services III Module 4


FNSACC303  Perform financial calculations

FNSASIC301 Establish client relationship and analyse needs

FNSASIC302 Develop, present and negotiate client solutions



Last modified: Wednesday, 8 July 2015, 7:00 AM