Mike Schwarzer  Lecturer TAFE SA E:Mike.Schwarzer@tafesa.edu.au

Mike is a Transformation Professional and an Internationally Certified Trainer in NeuroSemantics and NLP.  An experienced facilitator and coach, with an ability to connect and align people, he helps organisations to fine tune their performance wizardry to bridge the gap between where they are and where they want to go! This includes creating and cultivating customer friendly buying environments and self-actualising leadership cultures.  

Clients learn how to view themselves, others and their business environment from multiple perspectives, manage their state, ask questions that evoke greater awareness and insight, and focus and align their intentions towards planned and desired outcomes. This gives them greater flexibility and positioning in the way they perform, set directions, respond to challenges, make decisions and influence themselves and others.  

He works with the underlying structural, mental, behavioural and innate dynamics that determine people's and organisations' actions that either moves them towards or away from achieving.  The nature of Mike's approach and expertise makes it suitable for most areas in business that need to maintain its performance ability. This includes Vision, Strategic Thinking, Leadership, Customer Service, Communication, Staff Management, Conflict Resolution, Personal Management, Coaching, Public Speaking, Sales and Sales Management. 

His programs include: Bringing out the Best in People, The Inner Game of Leadership, Self-Leadership - Accessing Personal Genius, Advanced NLP Coaching, Transformational Leadership, Coaching for Transformation, OD by Design or Default, Change - Taking the Stress out of Your Stress, How to be Your Clients' Wildest Dream, Meta-NLP® Accelerated NLP Practitioner, Driving-Change - Transforming Vision into Reality, Powerful Conversations for Leading Transformation. 

A former 5 Star hospitality specialist with the Hyatt International Hotel Group, he has presented to and worked with professionals from the private and public sector that include the Hilton Hotel Group, SKYCITY Casino, Accor Hotel Group, Hughes Limousines, Roche Pharmaceuticals, SA Health, DFEEST, DFC, DENR, TAFE SA, SA Cricket Association, Telstra, ANZ Bank, Guide Dogs SA.NT, City of Salisbury, Clare & Gilbert Valleys Council, Clare Valley Tourism, Toop & Toop Real Estate, Harcourts, Professionals, Rural Bank, Adelaide and Bendigo Bank, Piper Alderman, Credit Union SA, UniSA, Country Fire Services, Santos, BAE Systems, Orana, Adelaide Crows, Datacom SA and University of Adelaide. 

Additionally, he is a contract facilitator with TAFE SA teaching from Certificate 3 to Advanced Diploma Level in Police Studies, Frontline Management, Government, Local Government, Tourism, Project Management and Conveyancing in the areas of Leadership, Change, Customer Service, Communication, Conflict Management, Marketing, Work Priorities, Workplace Relationships, Client Relationships, Workplace Diversity, Team Effectiveness, Workplace Information Systems and Continuous Improvement. 

Mike's thinking is influenced, amongst others, by the field of Neuro Linguistic Programming (NLP) & Neuro Semantics (NS), a cognitive behavioural science, in which he is an Internationally Certified Trainer & Master Practitioner; the Meta Coaching Model; and the field of Structural Dynamics (the Creative Process). He is tertiary qualified in Human Resources, Organisational Development & Change, and Training & Development.  Mike has served for 3 years as Convenor of the AHRI SA Organisational Design & Development Network and as a former Executive Director of the SA Chapter of the National Speakers Association of Australia.  His methodology is designed to encourage self reliance, flexibility, motivation, creativity, and endurance in individuals, teams and organisations.  His programs are delivered as Coaching Sessions, Seminars, Workshops and Keynotes. 

About Mike's Approach - Operating at Your Highest and Fullest Potential

Are you still trying to solve today’s complex problems with yesterday’s mindset and mental capabilities?

 Mike’s focus is on helping people and organisations operate at their highest and to their fullest potential.  

Operating in highly complex environments? 
People and organisations today operate in highly complex environments where technology and consumer demands are changing faster than many minds can follow. The world is still trying to solve the challenges of today and tomorrow with the thinking and mental models of yesterday.  

A new way of thinking required! 
Dealing with the complex issues and challenges of today’s and tomorrow’s world requires us to move from linear to non-linear thinking and beyond intellectual thinking. That means developing our ability to engage the complex and systemic facets of our mental capabilities and our creative wisdom that give us the flexibility and responsiveness and to play in today’s marketing place. Mike’s expertise and programs are strongly influenced by the space-within (innate intelligence) advanced cognitive behavioural technologies. These include the 3 principles, cognitive behavioural sciences, systems dynamics, structural dynamics and self-actualisation psychology. Through these technologies people learn how to use their mental capabilities in new and innovative ways and develop behaviours and qualities that are flexible and supportive of tomorrow’s challenges. 

Turning Meaning into Performance!r
His programs are highly engaging, interactive and experiential, helping participants to close the KnowingDoing Gap. Moving an idea or concept into behavior – turning meaning into performance! 
Programs are tailored to the specific skill and capability needs of clients and may include the following areas: 
Transformational Change 

Strategic and Operational Leadership  

• Self-Leadership 
  
• Management 
  
• Innovation & Creativity 
  
• Organisational Development 
  
• Change Management 
  
• Strategic Thinking 
  
• Systemic Thinking 
  
• Knowledge Management 
  
• Strategic & Operational Customer Service 
  
• Sales and Sales Management 
  
• Strategic and Operational Customer Service  
  
• Advanced Communication 
  
• Team Development – High Performance Teams 
  
• Rapport Building 
  
• Influence and Engagement 
  
• Presentation Skills and Public Speaking 
  
• Effective and Harmonious Relationships 
  
• Performance Development 
  
• Conflict Resolution  
  
• Stress Management & Resilience 
  
• Social & Emotional Intelligence 
  
• Coaching and Mentoring 
  
• Behavioural & Organisational 
  
• Modelling NLP and Neuro-Semantics 
  

Testimonials

“My conversations with clients used to be transactional, now they are informational. It’s not about the widgets I sell anymore, it’s all about the relationship with the person. It’s really exploring and addressing the client’s needs and solving their problems instead of a preset agenda of what to sell. This shift in my thinking has profoundly increased the business I am generating now”  -Connor O’Rourke, General Manager Sales, Datacom Systems SA, Adelaide, SA Pty Ltd 

“As a member of the executive management team of SKYCITY Adelaide managing a multi-million dollar budget and 500 staff I am constantly faced with challenging demands. Always searching for new ways to get the best out of myself and my people I find Mike’s unique ability to coach priceless. I have developed new personal skills to assess and respond to my environment with much greater clarity, focus and flexibility. This allows me to spend more time on productive activities and significantly less time on unnecessary interferences.” -Jason O’Sullivan, former Operations Manager, SKYCITY Casino Adelaide, SA 

“With the constant challenge satisfying high customer demands, managing a high pressure operation, leading a team of 34 staff and contributing to the senior management team of the organisation can be quite a juggling act and at times can cause much friction.   With Mike’s help I have been able to see myself, my environment and how we relate in ways I never thought possible.  I firmly believed that my beliefs and frames of mind, good or bad, I lived by were a given and that I had to manage to live with them.  Mike showed me how to explore the strategies and processes of my inner world of thinking, how they influence my behaviours and actions and how to make changes to them. As a result of Mike’s coaching, I am now a better equipped communicator with a greater capacity to make better decisions, maintain my composure in challenging situations, constructively engage with the management group and contribute to my work in more harmonious ways.”  Simon Bryant, former Executive Chef, Hilton Adelaide, SA & Celebrity Chef on the ABC's The Cook & The Chef 
"I was extremely surprised at how much I learned about myself and how I interact with others in this short workshop. During the session you sensitised me about my own behaviour and I have been surprised at the collaborative outcomes I have achieved since I have changed some of my own behaviour. I have also had the pleasure of seeing someone else put in place what she had learnt at your workshop. The workplace results speak  for themselves. You helped us to analyse our interactions with others much more objectively. Your workshop was well paced and provided a good mixture of theory and experiential learning.  I believe that everyone who attended enjoyed the workshop very much since you facilitated a serious topic with good humour and tremendous insight.”  Andries Pretorius , State Manager, Community First Campbell Page, Perth WA 
“The workshop challenged my thinking, not only about my actions and behaviours in a professional context, but also personally. An interactive and thought-provoking session, you challenged us to analyse our own behaviours and realise the impact of those behaviours on others, which has the potential to produce powerful results professionally and personally”. Melissa Ciplys, Senior Organisational Development Advisor, BAE Systems Australia, Adelaide, SA 

“An outstanding and thought provoking session for those who want to advance their communication skills for personal achievement or to enrich the lives of fellow human beings needing assistance. I found the course to be interesting, fun and enriching because it expands on other ways of looking at life's big picture.”  Linda Elson, Team Leader, HR Strategy, Department of Planning, Transport and Infrastructure (DPTI), Adelaide, SA  

“I recently attended a session with Mike titled “Powerful Conversations for Leading Transformation” and observed him conduct such a conversation, it was a quite brilliant! In a relaxed and personable manner Mike was able to change his client’s attitude and approach to a problem almost it seemed, without the client being aware of what was happening. There was no “technique” used, it was simply a chat and the result was remarkable” 
Rob Parkinson, Rob Parkinson Coaching, Adelaide, SA