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Unit Name and National Code |
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Banking Services Module 1 |
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BSBWOR204 Use business technology |
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BSBWHS201 Contribute to health and safety of self and others |
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FNSINC401 Apply principles of professional practice to work in the financial services industry |
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Banking Services Module 2 |
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BSBCUS403 Implement customer service standards |
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BSBCUS301 Deliver and monitor a service to customers |
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FNSSAM401 Prospect for new clients |
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Banking Services Module 3 |
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FNSSAM401 Sell financial products and services |
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FNSSAM402 Implement a sales plan |
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Banking Services Module 4 |
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FNSCRD402 Establish and maintain appropriate security |
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FNSCRD401 Assess credit applications |
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FNSBNK402 Align banking products with the needs of small business customers |
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FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector |
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Banking Services Module 5 |
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FNSIAD301 Provide general advice on financial products and services |
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FNSASIC301 Establish client relationship and analyse needs |
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FNSASIC301 Develop, present and negotiate client solutions |
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